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Alternatively, please contact our customer service team ukcontactus@acco.com.

Whiteboards

Are all your whiteboards the same?

Nobo whiteboards are available in a range of different mounting methods, sizes, surfaces and trims to suit every environment. Dry-erase surfaces include glass, enamel, steel and melamine; while InvisaMount™ and through-corner mounting are both available. Visit our whiteboard buying guide or our product selector tool here to find the perfect fit for you.

What colours do your whiteboards come in?

As well as being available in a classic white colour, Nobo Impression Pro Glass whiteboards come in red, blue and black – and our home range also offers a variety of colours and designs. Explore the full range here to find the right fit for your environment.

Are Nobo whiteboards magnetic?

Many of our whiteboards are magnetic and you’ll find these items are clearly identified in the description on their product page. They’ll also carry the product icon for “magnetic” on the website, making them easy to spot. If a whiteboard isn’t labelled as magnetic, it is part of our non-magnetic range.

Do you offer floorstanding whiteboards?

The Nobo whiteboard range includes mobile whiteboards and flipchart easels.

Which size whiteboard should I buy?

Nobo whiteboards come in a range of sizes and choosing the right one will depend on your intended use and space available. Please visit our product selector tool here to help you find the perfect size.

What is the largest Nobo whiteboard available?

We offer whiteboards in a variety of sizes and dimensions. Some are available in widescreen format and some in a more traditional format. This means our whiteboards can cater to the needs of almost any environment. The range goes up to a 3000mm x 1200mm size and many of our whiteboards are available in a number of different surfaces and trims. Explore the full range here.

How much do Nobo whiteboards weigh?

Because our whiteboards vary in size, material and mounting method, product weight also varies from item to item. You can see the weight of any Nobo whiteboard in the ‘specifications’ section of its individual product page on our website.

Can the trim be removed from your whiteboards?

It isn’t possible to remove the trim from a Nobo whiteboard, but because we offer a large range of trim options, we’re confident you’ll find the right one to suit your environment. Explore the full range here.

Can I mount my Nobo whiteboard in landscape or portrait format?

Nobo’s Premium Plus and Essence range whiteboards can be mounted in both landscape and portrait formats.

What tools and materials are required to mount your whiteboards on a wall?

All Nobo whiteboards are provided with a fixing kit, which means all you will need to mount your new whiteboard to the wall is a drill and screwdriver.

Can adhesive picture hanging strips be used to mount the whiteboard to a wall?

We don’t recommend that you use adhesive pads or strips to attach your Nobo whiteboard to any wall. The fixing kit that is provided with your new whiteboard will make it easy to mount the whiteboard securely.

Can I get replacement mounting instructions for my Nobo whiteboard?

Mounting instructions can be found in the download section at the bottom of the product page. However, if you cannot locate the instructions, please contact your local customer service team at ukcontactus@acco.com.

Can I get replacement wall mounts for your Impression Pro, Premium Plus and Essence whiteboards?

Please contact your local customer service team at ukcontactus@acco.com with this request.

Can the whiteboard pen tray be mounted to the short side, so the board can be mounted portrait- style?

If your whiteboard has a through-corner mount, you can choose to affix the whiteboard pen tray in both landscape or portrait formats.

Is it possible to mount my Nobo whiteboard without the pen tray?

Yes, it is – the pen tray is removable.

Can my whiteboard be fitted to an easel?

We don’t recommend that you fit your Nobo whiteboard to an easel. The fixing kit that is provided with your new whiteboard will make it easy to mount the whiteboard securely to a wall. We also offer a range of flipchart easels that may suit your needs; you can explore the full range here.

Are your whiteboards suitable for use as projector screens?

We don’t recommend you use Nobo whiteboards as projector screens, but you can explore our range of dedicated projector screens here.

Can Nobo whiteboards be used as flipcharts?

We don’t offer hooks that can be added to our whiteboards so you can use them as flipcharts, but we do offer a wide range of flipchart easels. You can explore the full range here.

Do Nobo whiteboards come with erasers and pens?

This varies from whiteboard to whiteboard, so please check the individual product page for your chosen whiteboard on our website to find out whether an eraser and/or whiteboard pen is included. Click to view our range of whiteboard pens and erasers.

What type of whiteboard pens should I use on a Nobo whiteboard?

For optimum performance and to reduce the risk of stains occurring, we recommend you use Nobo whiteboard pens – explore the full range here.

How do I clean my whiteboard?

We offer a complete range of cleaning products specifically designed for Nobo whiteboards to help remove whiteboard pen ink and keep your whiteboard clean, which you can see here.

Can I use cleaners and whiteboard pens from other manufacturers on my Nobo whiteboard?

For optimum performance and to remove the risk of stains occurring, we only recommend you use Nobo whiteboard pens and cleaners.

I used the wrong whiteboard pen or a permanent whiteboard pen on my whiteboard. How can I remove it?

If you’ve used the wrong whiteboard pen on a Nobo whiteboard, try covering the ink using a dry-erase whiteboard pen, then wiping it away using the cleaning products listed here, but please bear in mind it may not be possible to remove the whiteboard pen.

What magnets can I use on your magnetic glass whiteboards?

For our glass whiteboards, we recommend using Nobo Extra Strong Glass Whiteboard Magnets, which are available here.

Can I start using my new whiteboard straight away?

We recommend you wipe the surface of your new Nobo whiteboard once before you use it, after which it will be ready for its first use.

What is the guarantee period for your whiteboards?

Our whiteboards are made from high-quality materials and built to last. You can see the guarantee period of any Nobo whiteboard in the ‘features’ section of its individual product page on our website.

Notice Boards

Are all your notice boards the same?

Nobo notice boards come with a variety of surfaces, trims, sizes and mounting methods. As well as being available in a wide range of size options, our notice boards can feature cork or felt surfaces in a number of colours. Our handy combination boards are multi-functional with a whiteboard writing surface and cork/felt pinboard.

We also offer InvisaMount™concealed mounting, through-corner mounting and multiple trim options. Browse our notice board range here to help you find the perfect fit.

What colours are your notice boards available in?

As well as being available in a classic natural cork material, Nobo notice boards come in blue and grey felt, as well as eye-catching reds, greens and yellows. You can also choose between different frame designs to achieve the right overall effect for your notice board. Explore the full range here.

Which size notice board should I buy?

Nobo notice boards come in a range of sizes and choosing the right one will depend on your intended use. Please visit our product selector guide here to help you find the perfect size.

What is the largest Nobo notice board available?

We offer notice boards in a variety of sizes and dimensions, with some items being wider in comparison to others of the same height. This means our notice boards can cater to the needs of almost any environment. The range goes up to a 2400mm x 1200mm measurement and many of our notice boards are available in a number of different materials. Explore the full range here.

How much do your notice boards weigh?

Because our notice boards vary in size, material and mounting method, product weight also varies from item to item. You can see the weight of any Nobo notice board in the ‘specifications’ section of its individual product page on our website.

Can the trim or frame be removed from your notice boards?

It isn’t possible to remove the trim or frame from a Nobo notice board, but because we offer a large range of trim and frame options, we’re confident you’ll find the right one to suit your environment. Explore the full range here.

Can I mount my notice board in landscape or portrait format?

The Nobo Premium Plus and Essence range notice boards are designed to be mounted in either landscape or portrait formats, so you can choose the orientation that suits your environment best.

What tools and materials are required to mount your notice boards on a wall?

All Nobo notice boards come with a fixing kit, which means all you need to mount your new notice board to the wall is a drill and screwdriver.

Can I use adhesive picture-hanging strips to mount my notice board to a wall?

We don’t recommend you use adhesive pads or strips to attach your Nobo notice board to any wall, but the fixing kit that comes with your new notice board will make it easy to mount the item securely.

Can I staple things to my Nobo notice board?

You can use a stapler to attach items to your Nobo notice board, but please bear in mind that this may impact the quality or finish of the board surface over time. We recommend you use notice board pins to attach items where possible. You can purchase our notice board pins here.

Can I get replacement wall mounts for your Impression Pro, Premium Plus or Essence notice boards?

Please contact your local customer service team at ukcontactus@acco.com with this request.

Are Nobo notice boards fire-retardant?

We don’t currently offer a range of fire-resistant notice boards.

What is the guarantee period for your notice boards?

Our notice boards are made from high-quality materials and built to last. You can see the guarantee period of any Nobo notice board in the ‘features’ section of its individual product page on our website.

Lockable Notice Boards

Are all your lockable notice boards the same?

Nobo lockable notice boards come with a range of surfaces, sizes and locking methods. Our lockable notice boards can feature cork or felt surfaces in a variety of colours, as well as a choice of internal and external options. They also come with either sliding or hinged doors. Browse our lockable notice board range here.

What colours are your lockable notice boards available in?

As well as being available in a classic natural cork material, Nobo lockable notice boards come in blue and grey felt, as well as magnetic white. You can also choose between different frame designs to achieve the right overall effect for your notice board. Explore the full range here.

Which size lockable notice board should I buy?

Nobo lockable notice boards come in a range of sizes and choosing the right one will depend on your intended use. Please explore the full range here.

What is the largest Nobo lockable notice board available?

We offer boards in a variety of sizes, which means our lockable notice boards can cater to the needs of almost any environment. The range goes up to a 2000mm x 970mm measurement, which can hold up to 27 A4 sheets. Many of our lockable notice boards are available in a number of different materials and you can explore the full range here.

What is the distance between the surface and the inside face of the glass on your lockable notice boards?

You can see the dimensions of any Nobo lockable notice board – including the internal distance information – in the ‘specifications’ document, which is found in the download section of its individual product page on our website.

How much do your lockable notice boards weigh?

Because our lockable notice boards vary in size, material and mounting method, product weight also varies from item to item. You can see the weight of any Nobo lockable notice board in the ‘specifications’ section of its individual product page on our website.

Are the frames on your lockable notice boards made from plastic or aluminium?

The frames on all Nobo Premium Plus lockable notice boards are made from aluminium.

Are the glazed doors on your lockable notice boards made from plastic or glass?

The doors on all Nobo Premium Plus lockable notice boards are made from safety glass.

Can I buy replacement doors for my lockable notice boards?

The doors on Nobo lockable notice boards are not designed to be replaced.

Can I mount my lockable notice board in landscape or portrait format?

The Nobo Premium Plus and Essence range of lockable notice boards with hinged doors are designed to be mounted in either landscape or portrait formats, so you can choose the orientation that suits your environment best. Products with sliding doors can only be mounted in a landscape position.  

What tools and materials are required to mount my lockable notice board on a wall?

All Nobo lockable notice boards come with a fixing kit, which means all you need to mount your new lockable notice board to the wall is a drill and screwdriver.

Can I use adhesive picture-hanging strips to mount my lockable notice board to a wall?

We don’t recommend you use adhesive pads or strips to attach your Nobo lockable notice board to any wall, but the fixing kit that comes with your new lockable notice board will make it easy to mount the item securely.

Are mounting fixings supplied with my lockable notice board?

Every Nobo lockable notice board comes with the fixing kit necessary to mount it on the wall securely.

Can I staple things to my lockable notice board?

You can use a stapler to attach items to your cork or felt lockable notice board, but please bear in mind that this may impact the quality or finish of the board surface over time. We recommend you use notice board pins to attach items where possible. You can explore our range of notice board pins here. We also offer magnetic lockable notice boards and magnets to hold your documents securely in place.

Are your lockable notice boards supplied with push pins?

Nobo lockable notice boards aren’t supplied with any accessories, giving you the choice of selecting which accessories you’ll need to use the board best in your environment. Explore our full range of lockable notice board accessories here.

How heavy an object can I pin to my lockable notice board?

We recommend you pin card and paper items to your Nobo lockable notice board – anything heavier could impact the quality or finish of the board surface.

Can I use a dry-erase whiteboard pen to write on the glass area of my lockable notice board?

This isn’t the recommended use for our products.

Can I get replacement wall mounts for your lockable notice boards?

Please contact your local customer service team at ukcontactus@acco.com with this request.

What certification do your lockable notice boards have?

Nobo Premium Plus lockable notice boards have been independently tested to EN14434 for education institutions, in addition to EN14749, BS4875 and EN16121 for wider use.

Are your lockable notice boards suitable for outdoor use?

The Nobo lockable notice board range includes outdoor use items, which you can browse here.

Are your external lockable notice boards waterproof?

Nobo Premium Plus lockable notice boards are waterproof, having been independently verified to IP34 and tested to EN60529.

Are Nobo lockable notice boards fire-retardant?

We don’t currently offer a range of fire-resistant lockable notice boards.

What is the guarantee period for your lockable notice boards?

Our lockable notice boards are made from high-quality materials and built to last. You can see the guarantee period of any Nobo lockable notice board in the ‘features’ section of its individual product page on our website.

Mobile Whiteboards

What height are Nobo mobile whiteboards?

Nobo mobile whiteboards come in a range of sizes and choosing the right one will depend on your intended use. You can see the height of any item in the ‘Specifications’ section of its individual product page on our website. Click here to view the full range.

Are your mobile whiteboards magnetic?

Most Nobo mobile whiteboards are magnetic and you’ll find these items are clearly identified in the description on their product page. They’ll also carry the product icon for “magnetic” on the website, making them easy to spot. If a mobile whiteboard isn’t labelled as magnetic, it is part of our non-magnetic range. Click here to view the full range.

Are your mobile whiteboards easy to assemble?

Nobo mobile whiteboards come with simple assembly instructions. You can also contact your local customer service team at ukcontactus@acco.com for assistance.

Are your mobile whiteboards easy to move?

Nobo mobile whiteboards have been specifically designed for ease of portability across indoor surfaces, making them a flexible choice for changing environments.

Can I rotate my mobile whiteboard?

Nobo mobile whiteboards are pivotable at the mid-point of the board so that you can rotate them with ease. The majority of our range is vertically rotating, but we also offer a horizontally rotating board – and you can explore the full range here.

Will my mobile whiteboard shake when I write on it?

Nobo mobile whiteboards are held in position at the side by locking handles to prevent shaking when in use. You can untighten the handles if you want to flip or rotate the board and then retighten them when the board is in your desired position so that it doesn’t shake as you write on it.

Flipchart Easels

Are all your flipchart easels the same?

Nobo flipchart easels come in a range of styles, with options to suit any environment and use. You can choose between steel, enamel, melamine and glass surfaces, as well from a variety of sizes. We also offer easels with lockable castors for additional mobility, or tripod easels that can be folded away for easy storage. Browse our full range here to help you find the perfect fit.

What are the dimensions of your flipchart easels?

Nobo flipchart easels come in a variety of sizes and dimensions. You can find out the size and dimension of an individual item by looking at the ‘Specifications’ section of its product page on our website. Click here to view the full range.

Are the legs on Nobo flipchart easels height-adjustable?

This will depend on the specific flipchart easel in question, so please see the description on individual product pages to check.

Are Nobo flipchart easels easy to fold and store away when not in use?

Some of our flipchart easels are specifically designed to be folded away for easier storage, so please read the description on individual product pages to ensure you select the right item for your intended use.

Can I rotate your flipchart easels to a landscape format?

Currently, Nobo flipchart easels are only available in a portrait format.

Are your flipchart easels easy to assemble?

Nobo flipchart easels come with simple assembly instructions. You can also contact your local customer service team at ukcontactus@acco.com for assistance.

Are your flipchart pads made from recycled material?

To ensure the very best quality of product, Nobo flipchart pads aren’t made from recycled paper. However, they can be recycled, so please follow local recycling guidelines when you’ve used your flipchart pad.

Are your flipchart pads recyclable?

Nobo flipchart pads can be recycled, so please follow local recycling guidelines when you’ve used your flipchart pad.

Are whiteboard pens and erasers supplied with Nobo flipchart easels?

Many of our flipchart easels do come with whiteboard pens or erasers. To see if they’re supplied with the item you’re interested in purchasing, check the description on its individual product page.

Can I use dry-erase whiteboard pens on your flipchart easels?

You can use any Nobo dry-erase whiteboard pen on our flipchart easels or any dry-erase easel surface. Explore our range of whiteboard pens here.

What size flip chart paper do Nobo flipchart easels hold?

This will depend on the specific flipchart easel in question, so please see the description on individual product pages to check.

Will other flipchart paper brands work with your flipchart easels?

Nobo flipchart easels are specifically designed for use with the Nobo flipchart pad, but are also compatible with most other brands of paper pads.

Which flip chart pads are recommended to be used with Nobo flipchart easels?

This will depend on the specific flipchart easel in question, so please see the description on individual product pages to check.

What is the guarantee period for your flipchart easels?

Nobo flipchart easels are made from high-quality materials and built to last. You can see the guarantee period of any Nobo item in the ‘features’ section of its individual product page on our website.

Signage Products

Are all your poster frames the same?

Nobo poster frames come with a range of surfaces, trims, sizes and mounting methods, as well as frameless options. Browse our poster frame range here to help you find the perfect fit.

What is the largest poster frame available?

We offer poster frames in a variety of sizes to suit the needs of almost any environment. The range is available in sizes up to A0 (1245x897mm). Explore the full range here.

How do I attach my poster frame to the wall?

Your Nobo poster frame will come with simple mounting instructions, and you can also view these on the individual product page for your item of choice on our website.

Can I mount my Nobo poster frame in landscape or portrait format?

Most of our poster frames can be mounted in both landscape and portrait formats – please check the fitting instructions for individual items by visiting the relevant product page on our website.

What tools and materials are required to mount my poster frame on a wall?

All Nobo poster frames come with a fixing kit, which means all you need to mount your new poster frame to the wall is a drill and screwdriver.

Are your poster frames waterproof?

Nobo poster frames aren’t intended for outdoor use and therefore aren’t waterproof, but we offer a range of lockable notice boards that are suitable for outdoor use. You can explore these items here.

 

Accessories

How can I tell if my eraser is magnetic?

Many Nobo erasers are magnetic and you’ll find these items are clearly identified in the description on their product page. They’ll also carry the product icon for “magnetic” on the website, making them easy to spot. If an eraser isn’t labelled as magnetic, it is part of our non-magnetic range.

What is the item code for eraser refills?

A variety of complimentary items and accessories are available for our products – please explore our full range here.

How long do your board erasers last?

The longevity of a Nobo eraser depends on the product in question and the frequency with which it’s used. Refills are available for many of our erasers and some are washable, so please explore the options here if your eraser needs to be replaced.

How can I clean my board eraser?

Nobo microfibre board erasers can simply be washed in soapy water.

How strong are your magnets and how many sheets of paper will they hold?

Strength information is available for Nobo magnets on the website product pages for each individual item.

Which magnets do you recommend for our glassboards? Competitor glassboard magnets aren’t working.

Nobo Glass Whiteboard Magnets are specifically engineered for use on glassboards. See the range here.

Whiteboard Pens

What is the difference between a chisel, bullet and fine-tip whiteboard pens – and which one should I choose?

Nobo whiteboard pens come in a variety of styles and options – and which one is right for you will depend on your intended usage. Explore the full range here.

Are your whiteboard pens magnetic?

Some Nobo whiteboard pens have magnetic pads on their caps so that they can attach easily to magnetic whiteboards. You’ll find these items are clearly identified in the description on their product page and they’ll also carry the product icon for “magnetic” on the website, making them easy to spot.

What is the diameter of the tips on your whiteboard pens?

Nobo whiteboard pens come in a variety of sizes and you can find out the size of an individual item by looking at the ‘features’ section of its product page on our website.

Can your whiteboard pens be used on overhead projector film?

This is not the recommended use for our whiteboard pens.

Can I use liquid chalk pens on whiteboards and glassboards?

We recommend you only use dry-erase pens on a whiteboard. Explore the Nobo dry-erase whiteboard pen range here.

Can I use your dry-erase whiteboard pens on surfaces other than whiteboards?

We don’t recommend you use Nobo whiteboard pens on other surfaces, as there is a risk they may not erase well. However, you can use them on paper and flipchart pads.

What’s the best way to store your whiteboard pens?

For optimum performance, we recommend storing Nobo whiteboard pens in a vertical position with the nib pointing downwards.

Do your whiteboard pens have a shelf life?

We recommend that you store Nobo whiteboard pens for no more than one year.

Are your whiteboard pens refillable?

There are not currently refillable whiteboard pens in the Nobo range.

Are your whiteboard pens unscented?

While Nobo whiteboard pens aren’t manufactured with a specific scent, they aren’t odourless, and you may notice a scent when you use them.

Are your whiteboard pens non-toxic?

We don’t recommend that you ingest any ink from Nobo whiteboard pens. Material datasheets containing toxicity information about individual pens are available on request – please email your local customer service team at ukcontactus@acco.com for assistance.

Whiteboard Cleaning Products

Do your whiteboard cleaners work with all types of whiteboard pen?

Nobo whiteboard cleaners are designed to be used on dry-erase pens and they work best with Nobo whiteboard pens.

Can I use your whiteboard cleaners on glassboards and chalkboards?

You can use Nobo cleaners on any dry-erase whiteboard pen on any dry-erase surface.

Are your whiteboard cleaners scented?

While Nobo cleaners aren’t manufactured with a specific scent, they aren’t odourless, and you may notice a cleaning product-style scent when you use them.